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Privacy Policy

Last updated: April 2026

OpenCredit.Money ("we", "our", "us") is committed to protecting your personal data in compliance with India's Digital Personal Data Protection (DPDP) Act 2023. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect the following categories of personal data: • Identity Information: Full name, date of birth, gender, PAN card number (partially masked after collection), Aadhaar number • Contact Information: Mobile number, email address, residential address • Financial Information: Monthly income, employment details, existing loan obligations, bank statements • Credit Information: CIBIL score, credit history • Technical Information: IP address, device type, browser, cookies, usage data • Documents: Uploaded KYC documents, salary slips, bank statements

2. How We Use Your Data

Your data is used for: • Processing loan applications and matching with partner lenders • Identity verification and KYC compliance • Credit assessment by partner banks/NBFCs • Sending application status updates and communications • Customer support and query resolution • Analytics to improve our services • Compliance with RBI and legal requirements

3. Data Sharing

We share your data with: • Partner Banks/NBFCs: For loan processing and credit assessment. You will be informed which lender receives your data before application submission. • Credit Bureaus: CIBIL, Experian, CRIF for credit checks • Technology Service Providers: Supabase (database), Vercel (hosting), Resend (email) — all under data processing agreements • Regulatory Authorities: RBI, Income Tax Department when required by law We do NOT sell your personal data to any third party for marketing purposes.

4. Data Security

We implement industry-standard security measures: • 256-bit SSL/TLS encryption for all data transmission • Data encrypted at rest in our database • PAN numbers are partially masked after initial verification • Access controls — only authorized team members can access sensitive data • Regular security audits and vulnerability assessments

5. Data Retention

We retain your data for: • Active loan applications: Until loan is fully disbursed and closed • KYC documents: 5 years post loan closure (RBI requirement) • Lead/inquiry data: 12 months • Account data: Until account deletion request + 30 days for backup You may request data deletion by emailing privacy@opencredit.money, subject to regulatory retention requirements.

6. Your Rights (DPDP Act 2023)

Under the Digital Personal Data Protection Act 2023, you have the right to: • Access: Request a copy of your personal data we hold • Correction: Request correction of inaccurate data • Erasure: Request deletion of your data (subject to legal obligations) • Grievance Redressal: Contact our Data Protection Officer • Nomination: Nominate a person to exercise your data rights To exercise your rights, email: privacy@opencredit.money

7. Cookies

We use cookies for: • Essential operation of the website • Analytics (Google Analytics) — only with your consent • Remarketing (Google Ads) — only with your consent You can manage cookie preferences through the cookie banner on our website.

8. Data Protection Officer

For privacy-related queries or grievances: Data Protection Officer OpenCredit.Money Email: privacy@opencredit.money Phone: +91 98765 43210 Address: 123, MG Road, Bangalore, Karnataka — 560001 We will respond to all requests within 30 days.
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